Order Tracking

Curious about the status of your order? Here's everything you need to know about tracking your Chorachi purchase.

How to Track Your Order

  1. Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
  2. Click the tracking link in the email, or copy your tracking number into the carrier's website to view real-time updates.
  3. If you created an account at checkout, you can also log in and view your order status directly from your account dashboard.

Order Timeline

Stage Timeframe
Order Processing 1-2 business days
In Transit 3-5 business days
Estimated Total Delivery 4-7 business days

Haven't Received Your Tracking Number?

Tracking numbers are typically sent out within 1-2 business days of placing your order. If it's been longer than that and you haven't received a shipping confirmation email, please:

  • Check your spam or promotions folder
  • Confirm the email address used at checkout was entered correctly
  • Contact our support team for an update

Tracking Says "No Information Available"

It's normal for tracking information to take 24-48 hours to update after a shipping label is created. If your tracking status hasn't changed in more than 5 business days, please reach out to us and we'll look into it for you.

Delayed or Missing Packages

If your package appears to be delayed, lost, or marked as delivered but you haven't received it, contact us as soon as possible so we can investigate with the carrier and make it right.

Need Help?

Our support team is happy to help with any questions about your order status.

Chorachi
Email: support@chorachi.shop
Phone: 229-466-2447
Address: 7123 Canongate Dr, Dallas, TX 75248, United States

Please have your order number ready when reaching out for the fastest assistance.